Reference

How hi66 Handles Your Personal Information

This Privacy Policy covers what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, and use our platform.

Account data protectionbKash, Nagad, Rocket payment dataYour right to access and deleteCookie and device dataContact us to act on your rights

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DATA SECURITY PRACTICES

How We Keep Your Account Data Secure

We use SSL encryption on every page where personal or payment data moves between your device and our servers. Account logins are protected by OTP verification sent to your registered mobile number — the same number tied to your bKash, Nagad or Rocket wallet. We review access logs regularly and flag unusual activity automatically. Our internal data-access rules mean only the teams that need your information to process a withdrawal or resolve a support query can see it.

SSL Encryption Every data exchange between your browser or mobile app and our servers runs over SSL. Your account details and payment references stay encrypted in transit.

OTP Login Verification Each login triggers a one-time password sent to your registered mobile number. This stops unauthorised access even if your password is compromised.

Data Retention Policy We keep your data only as long as required by applicable law in eligible regions. Once the retention period expires, your records are deleted or anonymised.

Payment Data Handling Transaction references from bKash, Nagad and Rocket deposits are stored for withdrawal verification and dispute resolution — not for marketing or profiling purposes.

REACH OUR TEAM

How to Contact Us About Your Privacy

If you want to access, correct or delete the personal data we hold on your account, reach out through any of the channels below. For payment-related data queries — such as confirming which bKash or Nagad transaction records we retain — our support team can pull that detail for you directly. Response times depend on query volume, but we aim to acknowledge every privacy request within one business day and resolve straightforward cases as quickly as the review allows.

Data We Collect and Why We Collect It

hi66 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with hi66, we collect the details you provide directly — your name, email address, mobile number, and the payment method you register. If you fund your account through bKash, Nagad or Rocket, we record the transaction reference and the wallet number

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linked to that transfer. We do not store your full wallet PIN or any payment credentials beyond what the transaction receipt carries. We also collect device data automatically: your browser type, IP address, and how you navigate the site. This helps us detect unusual login activity
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and keep your account secure. We use your data to process deposits and withdrawals, verify your identity when you request a payout, and respond to any account queries you raise through our support channels. We do not sell your personal data to third parties. Where we
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share data — for example, with payment processors handling your bKash or Nagad transfer — those partners are bound by the same data-protection obligations we apply ourselves. Retention periods follow the requirements of applicable law in eligible regions. You can request a summary of what we
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hold on your account at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Privacy Policy Questions We Hear Most

These are the questions we receive most often about how hi66 handles personal data. If your question is not covered here, contact our support team through live chat or email and we will respond with the specific detail you need.

We collect your name, email, mobile number and payment method details. If you deposit via bKash, Nagad or Rocket, we record the transaction reference tied to that wallet transfer.

We share data only with payment processors handling your deposits and withdrawals, and only as needed to complete those transactions. We do not sell your personal data to any third party.

Retention periods follow the legal requirements of applicable law in eligible regions. Once a retention period ends, your data is deleted or anonymised. Contact support for specifics.

Yes. Log in, go to Account Settings, and submit a data-access request through the Help section. You will receive a reference number and we will respond as quickly as the review allows.

Payment references are stored for withdrawal verification and dispute resolution only. We never store your wallet PIN. All data in transit is protected by SSL encryption.

We use functional cookies to keep your session active and analytics cookies to understand how the site is used. You can manage cookie preferences through your browser settings at any time.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Accounthi66 Login InfoTerms & Conditions

How hi66 Handles Your Personal Information

How We Keep Your Account Data Secure

How to Contact Us About Your Privacy

Privacy Policy Questions We Hear Most

01 What personal data does hi66 collect when I open an account?

02 Does hi66 share my data with third parties?

03 How long does hi66 keep my account data?

04 Can I request a copy of the data hi66 holds on me?

05 How does hi66 protect my bKash and Nagad payment data?

06 What cookies does hi66 use and can I opt out?

Privacy Policy

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